We take pride in our work
We here at Iwantthatdoor.com and Universal Iron doors take pride in our work and appreciate our customers and their business. We work very hard to keep our customers satisfied. Not often but sometimes we do make mistakes, when we do we own up to it and try our best to rectify the issue to the customers satisfaction. Our Reputation means a lot to us and we want our customers to feel comfortable purchasing a door, fence, gate, railing or any of our products from us.
We are transparent with our customers
Unfortunately many companies in the internet are not honest. There are quite a few dishonest and fraudulent people in the Iron door business online. Many people are getting scammed by fake iron door companies. They create websites claiming they have a US factory and hundreds of doors in stock when in reality they only have pictures of doors. They take orders for 2 or 3 months telling customers they get their door in 45 days. Then they shut down their website and change their phone number.
We here at Universal Doors have received many calls from asking if we know anything about these scammers or who owns the company or the website, how can they get their money back. Unfortunately we don’t know exactly who this person or people are. They pop up and shut down so fast and use fake names to set up thier scams.